Every website needs some love & care

Your website is your brand’s digital shopfront.
Keep it clean and functional.

A website says a lot about your business. Your brand identity depends on it. This is where a Website Care Plan ensures that the core software is updated regularly to make sure that everything is running smoothly and that your website will always have access to all the latest features and the latest design themes so that your website will always look fresh, clean and modern. 

Managed Website Updates

We keep your website up to date with monthly theme and plugin upgrades, daily backups, coding, and features with security updates.

HOSTING & MAINTENANCE

We use State-of-the-art hosting cPanel for WordPress websites with world-class security with Lite Speed loading on Australian servers.

Security Performance

We regularly monitor and scan your website for Security and SSL updates with active protocols for alerting attacks and keep your website safe.

Dedicated Manager

Get a dedicated Site Manager to support your online presence to proactively work on your website for design and editing.

Protect your website,
protect your brand

Every website needs a loving Care Plan that it deserves. We provide fully managed solutions for everything website-related. Nothing is more critical than protecting one of your most prized income-producing assets, your website. To meet that goal, we will extend our Website Care Plan to all Webhost Media 'V' List Offers members. All 'V' members qualify for our Website Business Care Plan Annual Subscription at No-Cost*. We will send you a renewal invitation and you must renew your No-Cost subscription every year to make sure that your website always looks great and functions smoothly. Conditions apply.

Every website needs some love and care

What we offer

We are here to support you and your business, to save you time and money. We work on your branding for a great lasting online presence, all wrapped into a holistic Managed Service offering total business-centric solutions for better customer engagement. Your website says a lot about your business. Our crafted Website Care Plans support and secure your online presence. 

What is a Website Care Plan?

We design, host, maintain & update your website.

Your website is your business brand’s digital identity. It must always run and perform well to keep your current customers and attract new ones. Keeping up with fast-paced technology changes can expose your website and business to cyberthreats and unwarranted attention. Any website built on the WordPress CMS platform requires regular updating and maintenance. The reason for this is that WordPress makes regular updates to the core system and these need to be integrated into the version that your website uses on the server, these changes also impact the hosting platforms and the SSL Security interface. Without a Care Plan in place, these upgrades will not be made and your website will eventually stop performing and become unresponsive.

Why do I need a website care plan?

The best analogy to describe a Website Care Plan is to buy a new car where you are expected to service the car by professionals when due to keep it running smoothly, safely, and road-worthy. The same level of servicing and maintenance is also expected and required for your new website. It’s all about maintaining performance. The servicing and maintenance process is a standard process and requirement. 

It is with the same value proposition that we will offer you the lifetime Website Care Plan to keep your website running smoothly and secure at all times. See our service plans below. *Conditions apply.

What happens if a Care Plan is not in place?

Not updating your website regularly is dangerous play as it leaves the software vulnerable to security attacks and malware infections. This could lead to very costly development time to fix or the website being completely lost. It is only a matter of time if a website is left on its own before it gets exposed. If this happens, your customers can become exposed to unsavory content affecting your reputation and bottom line.

When a website is not maintained properly it can easily become slow and sluggish not pleasant for customers. If the worst were to happen, there is no easy way to get the site back online. This can lead to significant periods of website downtime which can be very costly to a business’s ability to gain new work.

WHAT WE OFFER

Website care plan features

–  We upgrade the Website Operating System and Software
–  We undertake regular daily database website backups
–  Maintain the website SSL Security Certificate
–  WordPress Core Software and Plugin Updates
–  Take Hacking + Malware infection protection measures
–  We undertake 24/7 Uptime Monitoring
–  Personal and unlimited phone and ticket support
–  Web Hosting check and maintenance for renewals
–  Domain Name check and maintenance for renewals
–  Website Video tracking maintenance
–  Images & Graphic Design Assets maintenance
–  Provide ongoing SEO (Search Engine Optimisation) efficiencies

The Website Care Plan ensures that the core software is updated regularly to make certain that everything is running bug-free and that your website will always have access to all the latest features.

 

Choose the perfect care plan

Every website needs a loving Care Plan that it deserves. We provide fully managed solutions for everything website-related. Nothing is more critical than protecting one of your most prized income-producing assets, your website. Protect your website 24/7.

essential plan

$ 99
00+ GST / monthly
  • Personal Support Hour 1x1
  • Plugin & Theme Updates
  • WordPress Updates
  • Daily Scheduled Backups
  • Daily Security Scanning
  • Database Optimisation
  • SSL Security Checks
  • Email Support 1 Hour
  • Phone Support
  • Functionality Checks
  • Woocommerce Updates
  • Website Theme Change

Business Plan

$ 195
00 +GST / monthly
  • Personal Support Hour 3x3
  • Plugin & Theme Updates
  • WordPress Updates
  • Daily Scheduled Backups
  • Daily Security Scanning
  • Database Optimisation
  • SSL Security Checks
  • Email Support 3 Hours
  • Phone Support
  • Functionality Checks
  • Woocommerce Updates
  • Website Theme Change
Popular

ultimate plan

$ 450
00 +GST / monthly
  • Support Hour Unlimited
  • Plugin & Theme Updates
  • WordPress Updates
  • Daily Scheduled Backups
  • Daily Security Scanning
  • Database Optimisation
  • SSL Security Checks
  • Email Support Unlimited
  • Phone Support
  • Functionality Checks
  • Woocommerce Updates
  • Website Theme Change

Every website needs some love & care

About the Website Care Plan

The Care Plan Service is paid on a monthly basis. You are not locked in any long-term agreements. We require a 30-day notice of your intentions to cancel before your next payment falls due. As the Website Care Plan needs technical expertise, hence, the Website Care Plan support is provided and powered by Webhost Media.  

DISCLAIMER

  • In order for us to provide you with a Website Care Plan, it is a condition that your Website Hosting Plan and Domain Name registration be undertaken with Webhost Media. 
  • *All Webhost Media website customers qualify for the Website Care Business Plan at no ongoing cost by annual subscription where we undertake weekly and monthly website performance and maintenance with software upgrades including security upgrades and database back-up with multiple restore points with WordPress Core and Plugin Updates. The Business Care Plan keeps your website running efficiently and always optimised for ongoing performance. The Website Care Plan is subject and conditional to your Website being developed by Webhost Media and the Website Hosting Plan and Domain Name registration being active and current with Webhost Media. We provide the Website Care Plan on an annual renewal basis and we reserve the right to alter or terminate the Website Care Plan under varying conditions covered in our website service agreement.  
  • The Website Care Plan does not include general artwork, the addition of new content, the addition of new videos, the inclusion of new website pages, changing the overall theme and colour schemes of the website and or changing logo after the initial deployment and delivery of your new website to the server. Any additional ‘artistic’ requirements after the completion and deployment date will be based and charged on a time-cost-basis.  
  • Webhost Media is a Secure Hosting Platform provider with a reliable, fast, secure, and always adapting to new technologies at affordable pricing. 
  • We do not deal with unrelated 3rd party Website Hosting Providers outside Webhost Media Hosting, this is a condition of our service agreements.
  • Webhost Media also provides Email Hosting Management under respective hosting plans and Domain Names registration services.
  • Webhost Media is an accredited registered Hosting and Domain Name Registrar.

Frequently Asked Questions

What is a Website Care Plan?

The Website Care Plan ensures that the core software is updated regularly to make sure that everything is running smoothly and that your website will always have access to all the latest features.

Why do I need a Website Care Plan service?

Your website is your business brand’s digital identity. It must always run and perform well to keep your current customers and attract new ones. Implementing our Website Care Plan will keep your website run smoothly.

What if I have more than one website?

Our Website Care Plan is designed for a single account website. If you have other websites; you would need to consider a Website Care Plan for each website. We can tailor a package for you to meet your business needs.

How do I pay for the Website Care Plan?

Our Website Care Plans are billed on a monthly basis one month in advance. All our plans are required to be set by Bank Periodical Debit or by automatic Credit Card Payment or by PayPal. 

Can I cancel my service at any time?

The Care Plan Service is paid on a monthly basis. You are not locked in any long-term agreements. We require a 30-day notice of your intentions to cancel before your next payment falls due. 

Who provides the Website Care Plan?

As the Website Care Plan needs technical expertise, hence, Care Plan support is provided and powered by Webhost Media. We make sure that your website adheres to industry compliance protocols. 

What does your Care Plan specialise in?

Our Website Care Plan is specifically designed for WordPress-built interfaces. Hence, our Website Care Plan represents the ideal solution for all websites managed and hosted by the popular cPanel user interface.

What services are included in the Care Plan?

The Care Plan includes all general maintenance tasks such as upgrading the Website Operating System and Software with WordPress Core Software and Plugin Updates and a lot more. Please refer to our pricing plans above. 

Why should I consider Webhost Media?

We are totally customer-centric. We have in-house designers and developers, which makes us the ideal long-term website partner working for you. Once your site is live, you are supported 7 days a week.

Can anyone subscribe to the Care Plan?

At this stage, our Website Care Plan is only offered to customers that have their websites designed, deployed and developed, and hosted by Webhost Media Website Design. We totally focus on our customers. 

What if I don't have a Care Plan in place?

All websites built on the WordPress CMS platform requires regular updating and maintenance. The reason for this is that WordPress makes regular updates to the core system and these need to be integrated in the website.

How do I qualify for a free Website Care Plan?

In order to qualify for the Annual Subscription No-Cost Website Care Plan the Website Hosting Plan must be with Webhost Media, The website must be developed by Webhost Media. Subject to other Terms &  Conditions.

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